For all first time cleans and cleans of more than our 2 hour minimum we will request a 10% deposit to be paid when making your booking. Your booking will be held for 48 hours and if a deposit has not been received in that time, we reserve the right to cancel the booking.
Cancellations made 7 days or more in advance of the booking will receive a full refund. Any cancellations made within 6 days of the booking may not receive a refund. Please contact us to discuss your options.